Official Documents

Privacy Policy iscr2u — Your Personal Data Protection in Malaysia

At iscr2u, your privacy is not just a priority — it is our responsibility. This document clearly explains how we collect, use, store, and protect the personal information of every member in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: January 2026 Bahasa Melayu PDPA 2010
Our Privacy Commitment
  • 256-bit SSL Encryption
  • No data sold to third parties
  • Data access is restricted to authorised personnel only
  • Your right to access & delete your data is guaranteed

Introduction

iscr2u understands that your personal information is a trust placed in us. As an online entertainment platform dedicated to users in Malaysia, we take every aspect of your personal data protection seriously, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

This Privacy Policy applies to all users who browse the iscr2u.onl, registering as a member, using the iscr2u mobile app, or interacting with any of our services. By continuing to use the iscr2u platform, you consent to the collection and use of your personal information as described in this Privacy Policy.

This Privacy Policy should be read together with Terms and Conditions iscr2u. Together, these documents form the complete agreement between you and the iscr2u platform regarding your use of our services.

1. Personal Information We Collect

Iscr2u collects various types of personal information to ensure our services function properly, securely, and in compliance with regulatory requirements. Below are the categories of information we collect:

Data Category Examples of Information Purpose of Collection
Identity Data Full name, IC number, date of birth KYC verification & member eligibility
Contact Data Phone number, email address Account communications & notifications
Financial Data Bank account number, bank name Deposit & withdrawal processing
Technical Data IP address, device type, browser Security & fraud detection
Usage Data Betting history, activity logs Service improvement & compliance
Location Data General location based on IP Regional eligibility verification

We only collect information that is strictly necessary. iscr2u will not request sensitive information such as credit card numbers directly — all financial transactions are processed through trusted, Malaysia-registered payment providers.

Minimum Necessity Principle: iscr2u only collects information necessary for the stated purposes. We do not collect excessive or irrelevant data beyond what is required for platform operations.

2. How We Use Your Information

Every piece of information iscr2u collects has a specific and transparent purpose. We do not use your data for unrelated purposes without first obtaining your additional consent.

  • Account Management: Create, verify, and maintain your iscr2u member account, including the KYC process required by compliance regulations.
  • Transaction Processing: Process all deposits, withdrawals and financial activities related to your account swiftly and securely.
  • Platform Security: Detect and prevent fraud, money laundering, bonus abuse, and unauthorised access to member accounts.
  • Customer Support: Helps the iscr2u support team resolve your reported queries and issues faster and more accurately.
  • Service Improvement: Analyse usage patterns in aggregate to enhance the gaming experience, platform speed, and game variety.
  • Promotional Communications: Send notifications regarding promotions, bonuses, and important updates — you may unsubscribe at any time via your account settings.
  • Legal Compliance: Fulfil iscr2u's obligations under applicable laws and regulations in Malaysia.

Iscr2u has never sold, rented, or traded member personal information to any third party for their own marketing purposes. Your data belongs to you.

3. Data Storage & Security

Iscr2u utilises server infrastructure protected by industry-grade security standards. All member data is stored in a strictly controlled environment with multiple layers of security.

  • Encryption in Transit: All data transmitted between your device and iscr2u servers is protected using 256-bit SSL/TLS encryption, ensuring information cannot be intercepted during transmission.
  • Storage Encryption: Sensitive data such as banking information and passwords are stored in encrypted form within iscr2u's database. Your password is never stored in plain text.
  • Access Control: Only authorised iscr2u staff with a legitimate operational need are permitted to access member personal data.
  • Continuous Monitoring: The iscr2u security system monitors for any unusual activity 24 hours a day, 7 days a week to detect potential cyber threats.
  • Retention Period: Active account data is retained for as long as your account remains active. Transaction data is retained for a minimum of 7 years for legal compliance purposes. Once an account is closed, personal data will be deleted or anonymised within 90 days unless otherwise required by law.

While iscr2u takes all reasonable steps to protect your data, no system can guarantee 100% security. In the event of a data breach involving your personal information, iscr2u is committed to notifying you within a reasonable timeframe in accordance with legal requirements.

4. Data Sharing with Third Parties

Iscr2u does not share your personal information with third parties arbitrarily. However, there are limited situations where data sharing is necessary for platform operations:

  • Payment Providers: Required transaction information is shared with registered payment providers such as FPX, Maybank2u, CIMB Clicks and Touch 'n Go eWallet to process your deposits and withdrawals.
  • IT Service Providers: Technical infrastructure providers such as cloud services and cybersecurity providers that support iscr2u platform operations may have limited access to data necessary for their services.
  • Legal Authorities: iscr2u will disclose personal information when required by Malaysian law, court order, or a lawful request from law enforcement authorities.
  • Fraud Prevention: Certain information may be shared with fraud prevention agencies and identity verification service providers to protect the platform and all members from illegal activity.

All third parties that iscr2u works with are required to comply with data protection standards equal to or higher than those we uphold ourselves.

Important: iscr2u has never and will never sell member personal data to advertisers, marketing companies, or any third parties unrelated to our platform operations.

5. Cookies & Tracking Technologies

Iscr2u uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login sessions, account security, and language preferences. These cookies cannot be disabled.
  • Performance Cookies: Collect information on how you use the iscr2u platform to help us identify areas for improvement. This data is collected in aggregate and anonymised form.
  • Functional Cookies: Remember your preferences and settings such as display language and game preferences to deliver a more personalised experience.
  • Analytics Cookies: Helps us understand traffic patterns and platform usage for the continuous improvement of iscr2u services.

You can manage or block cookies through your browser settings at any time. However, blocking essential cookies may affect the functionality of the iscr2u platform.

6. Your Rights as an iscr2u Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by iscr2u:

Right of Access

You have the right to request a copy of the personal information iscr2u holds about you at any time.

Right to Rectification

You may request iscr2u to correct any inaccurate or incomplete personal information.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time.

Right to Data Portability

You may request your personal data in a structured, machine-readable format.

Right to Restriction of Processing

You may request iscr2u to restrict the processing of your data under certain circumstances permitted by law.

To exercise any of the rights above, please contact the iscr2u support team via Live Chat or email at [email protected]. We will process your request within 14 business days.

7. Child Protection

iscr2u is a platform intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal information from minors.

Should iscr2u discover that personal information of children under 18 years of age has been collected inadvertently, we will take immediate steps to:

  • Immediately delete all related information from the iscr2u system.
  • Suspend and terminate accounts found to have been registered by underage individuals.
  • Notify the relevant guardian or parent if identifiable.

Parents or guardians who are concerned that their children may have provided personal information to iscr2u without their knowledge are encouraged to contact us immediately at [email protected].

8. Amendments to This Privacy Policy

Iscr2u reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform improvements. The "Last Updated" date at the top of this document will always reflect the date of the most recent revision.

For significant changes, iscr2u will notify members via:

  • In-platform notification when you log in to your iscr2u account.
  • Email to the address registered on your account.
  • Announcement on the iscr2u.onl homepage.

Continued use of the iscr2u platform after any amendments are published constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes made, please discontinue use of the platform and contact us to close your account.

9. Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how iscr2u handles your personal data, please do not hesitate to contact us:

Privacy Email

[email protected]

Live Chat

Available 24/7 via the iscr2u platform

We are committed to addressing all privacy-related enquiries seriously and within the stipulated timeframe. A response from the iscr2u privacy team will be provided within 14 business days of receiving your enquiry.

Security Commitment

Why Your Data Secure with iscr2u?

We invest in the best technologies and processes to ensure your privacy is fully protected.

256-bit SSL Encryption

Every piece of data transmitted between your device and iscr2u servers is protected with banking-grade 256-bit SSL encryption. Your information cannot be intercepted or read by any external party during transmission.

Strict Access Control

Iscr2u member personal data is accessible only to staff with specific authorisation and a legitimate operational need. All data access is logged and audited on a regular basis.

Malaysia PDPA Compliance

Iscr2u operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing practices have been audited to ensure complete adherence.

No Data Sales

Iscr2u has never and will never sell, rent, or transfer member personal data to third-party advertisers or marketing companies. Your data is used solely for our platform operations.

Data Breach Notification

In the event of any security incident involving your personal data, iscr2u is committed to notifying you at the earliest possible time and taking immediate remedial action.

Privacy Controls in Your Hands

Through your iscr2u account settings, you have full control to manage your communication preferences, update personal information, and submit data-related requests with ease.

Join the iscr2u Community

Play Safe, Your Privacy Secured

Iscr2u safeguards your personal data with the latest technology. Enjoy a safe, fair, and entertaining online experience with us today.

Bahasa Melayu